Privacy Policy

Last Updated: February 11, 2026

1. Introduction

Welcome to Seedance2VideoGen ("we," "our," or "us"). We operate the website https://seedance2videogen.com (the "Service").

We are committed to protecting your personal information and your right to privacy. This Privacy Policy applies to all information collected through our Service (which includes our website and AI generation tools). By accessing or using our Service, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the Service, express an interest in obtaining information about us or our products and services, or otherwise when you contact us.

A. Personal Information Provided by You

Account Credentials: Email address, username, and encrypted passwords.
User Input Data (Prompts & Media): Text prompts, images, and other media files you upload for the purpose of generating videos.
Billing Information: We do not process payments directly. All payment data is handled by our third-party payment processors (e.g., Stripe, Creem). We only receive transaction identifiers and subscription status.

B. Information Automatically Collected

Usage Data: IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Service.
Cookies and Tracking: We use cookies to maintain your login session and analyze website traffic.

3. How We Use Your Information

We use personal information collected via our Service for a variety of business purposes described below:

To Provide the AI Service: Your text prompts and uploaded images are processed to generate video content.
To Manage User Accounts: To allow you to create and manage your account and login.
To Facilitate Payments: To verify your credits and subscription status via third-party gateways.
To Send Administrative Information: To send you product, service, and new feature information and/or information about changes to our terms, conditions, and policies.
To Protect Our Services: For fraud monitoring and prevention.

IMPORTANT: To provide the core functionality of our Service (AI Video Generation), we must share specific data with third-party providers.

A. AI Model Providers (Data Processors)

We transmit your Input Data (prompts and images) to third-party AI service providers, including but not limited to Seedance API, solely for the purpose of generating the requested content.

Warning: Please do not include sensitive personal information (e.g., social security numbers, financial data) or confidential business secrets in your prompts or upload images containing such data. We cannot control how third-party AI models might retain transient data for safety monitoring.

B. Payment Processors

We share transaction data with Stripe and Creem to process your payments and refunds.

C. Analytics

We may use third-party Service Providers (such as Google Analytics) to monitor and analyze the use of our Service.

5. International Data Transfers

Our servers and third-party service providers may be located in countries other than your own (e.g., the United States, Singapore). By using the Service, you acknowledge that your information may be transferred to, stored, and processed in these facilities. We will take all necessary measures to protect your personal information in accordance with this privacy policy and applicable law.

6. Data Retention

Account Data: We retain your account information for as long as your account is active or as needed to provide you services.
Generated Content: Due to high storage costs, we do not guarantee permanent storage of your generated videos. We reserve the right to delete generated content that is older than 30 days without prior notice. We encourage you to download your generated videos immediately.

7. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. However, please remember that no transmission over the internet is 100% secure. You are responsible for keeping your password and account details secure.

Depending on your location, you have the right to:

Access: Request copies of your personal data.
Rectification: Request correction of inaccurate data.
Erasure: Request deletion of your personal data ("Right to be Forgotten").
Portability: Request transfer of your data to another service.

To exercise these rights, please contact us at support@seedance2videogen.com.

9. Children's Privacy

Our Service is not directed to children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If you become aware that a child has provided us with Personal Data, please contact us immediately.

10. Updates to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Revised" date and will be effective as soon as it is accessible.

11. Contact Us

If you have questions or comments about this policy, you may email us at:

Email: support@seedance2videogen.com